The Engaging Manager

The Engaging Manager

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In this new collection of articles on managing and being managed, Adrian Furnham, author of Bad Apples , offers an engaging and witty look into the world of being an engaging manager. Based on strong research this book offers a substantial introduction to the joy of management.Because of the random schedule employees arena#39;t able to do continuous faking and impression management. ... Evenifit isnot introduced, making an organization focusvery clearlyon the objective behaviorsthey wantfrom theirservice staff cannot be a bad thing. Reference Ford, R., Latham, G. andLennox, G.(2011) a€œMysteryshoppers: a toolfor coaching employee performance improvementa€, Organizationalanbsp;...

Title:The Engaging Manager
Author: A. Furnham
Publisher:Springer - 2012-10-29

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